High quality questions
High quality questions are those that serve as an invitation to explore new territory and new thinking. The vast majority of the time, these are open questions.
If you sometimes feel concerned or uncomfortable about asking open questions, you are not alone. As with all elements of communication your brain sometimes gets in the way, but there are strategies to develop into a masterful asker of questions.
Coming up in this chapter
In this chapter, you will learn how to:
- craft open-ended questions that enhance collaboration and exploration
- recognise and avoid traps that limit questions and conversations
- deal with uncomfortable situations that arise in response to questions