When you stop and think about it, you realise just how much of your time you spend communicating.
In the last 24 hours alone, it is likely that you have discussed something with a partner or friend, guided a mentee or a child and co-created with a peer.
You may also have defended, empowered, supported, challenged, influenced, informed... the list goes on.
All of these situations are opportunities to have great conversations.
Are you ready to learn how to effectively communicate in different situations?
Many conversations go to plan. You and the other party both know why you are communicating with each other and you have a successful, two-way conversation.
But, other times, you might realise half way through the conversation that you and the other party are not on the same page. Imagine this example:
After a couple of tricky projects with a client, you have come up with a new approach to managing their projects. You ask your colleague, Jakob, if you can run your idea past him.
You explain your idea and Jakob responds by telling you all about the course he did recently on agile project management. You try to bring the conversation back to your idea and Jakob seems a bit annoyed that you are not soaking up his wisdom on the agile methodology.
Will you be:
Confused, Guilty, Frustrated or Neutral?
You might want to take notes about this in a personal notebook.
Note, we will often suggest that you write things down, so it would be great if you had one place to record your journey through this programme.
Next, we will explore how and why we react in situations like this.
shooksvensen
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