Managing impact

In Chapter 2, you learned that it can be challenging to focus your attention when someone else is speaking to you. By the same token, it is fair to assume that other people are not 100% focused on what you say.

While you cannot control other people, there is a lot you can do to manage their attention and how they participate with you.

Are you ready to learn how to manage the impact you have on others?

Influencing others

Every time you interact with others, you have an impact.

Every interaction contributes to how much others respect, trust, and listen to you, and how willing they are to respond to your requests.

Although that might sound daunting, it presents an opportunity to make the most of every interaction you have with others.

Take a moment to reflect on your current communication:

Consider everything from 1-on-1 conversations to team meetings, town-halls and email communication.

On a scale from NEVER, SOMETIMES, MOST OF THE TIME to ALWAYS, how do you rate your impact?

Take notes.

Everyone listens to me

People get confused

I feel misunderstood

Other people's emotional reactions surprise me

Next: Chapter Objectives

shooksvensen

+47 90 10 56 55

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