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    • Home
    • 1 COMMUNICATION STYLES
    • 2 ATTENTION AND LISTENING
    • 3 ASKING QUESTIONS
    • 4 MANAGING IMPACT
    • 5 INSPIRED MEETINGS
    • RESOURCES

  • Home
  • 1 COMMUNICATION STYLES
  • 2 ATTENTION AND LISTENING
  • 3 ASKING QUESTIONS
  • 4 MANAGING IMPACT
  • 5 INSPIRED MEETINGS
  • RESOURCES

Neuroscience: Emotions in meetings

 Any situation where people interact is an opportunity for the limbic system to get its needs met. Meetings are no exception. At some meetings everyone will get their needs met and sometimes it just does not work that way.


When some people's needs are not met, it can all go wrong quickly.

When limbic systems are in charge

Given the endless, unconscious and contagious nature of our needs and reactions, a meeting can easily become dysfunctional. When we feel threatened or stressed, we do not listen well, our empathy wanes, we lose our capacities to hold complexity and to entertain new ideas or perspectives.


In other words, a meeting will be less productive and more challenging than necessary when limbic systems are allowed to dominate. Threat-based behaviours such as anger, blame, revenge or disappointment are likely to distract from the agenda.


Take a look at the examples below. These examples draw on your knowledge of limbic system threats and rewards and the Be SAFE & Certain model. 

Be SAFE & Certain model (pdf)Download

One person's need for certainty may create threats to others' need for autonomy.

The status hungry one gets a dopamine kick when she demonstrates her extensive knowledge of details, while others experience a threat reaction. 

The certainty seeker feels satisfied with details while others feel it is unfair that they have to waste time in the minutiae. 

When someone's expectations are not met, their disappointment may infect others in the meeting. 

Observing one person give strong feedback to another can feel unfair and create a desire for revenge. 

A need for belonging could result in too many people being invited to a meeting.

Next: Tools to manage Toxic behaviour

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